Features
One system for the whole venue
Everything from the first click on your booking page to the end-of-day takings report. Cove Flow replaces the patchwork of booking tools, waiver apps and spreadsheets.
Online bookings
Your own booking page, with sessions, tickets and add-ons that sell themselves.
- A booking page on your own web address, styled for your venue
- Timed sessions, open sessions, parties and group bookings
- Ticket types for adults, children, spectators and concessions
- Add-ons and upsells at checkout
- Customers can look up and manage their own bookings
Digital waivers
Customers sign before they arrive, and staff see who is covered at a glance.
- Waiver signed as part of booking, or on a kiosk at the door
- One adult can sign for the children in their group
- Waivers remembered for returning customers
- Unsigned guests flagged at check-in
Capacity and sessions
Set limits per activity and per session so you never oversell.
- Capacity shared between activities that use the same space
- Live view of how full each session is
- Walk-ins and online bookings draw from the same allocation
- Close or resize a session in seconds
Tills and check-in
A touchscreen till for the front desk and café, built for busy Saturdays.
- Sell admissions, retail and café items in one basket
- Take card payments on Square terminals and readers
- Check in bookings by name, reference or QR code
- Big, simple buttons that work on any tablet
Memberships
Monthly and annual memberships, paid automatically by card through Square.
- Members save a card once and Square charges it on schedule
- Member pricing and free entry applied automatically
- Pause, cancel or change plans from the staff app
- See every renewal and any payment that needs attention
Gift cards and vouchers
Sell gift cards online and at the till, redeemable on anything you choose.
- Cash-value gift cards with a running balance
- Vouchers for a specific activity or set of products
- Sold on your booking page and at every till
- Redeemed at the till or during online checkout
Reports
Takings, VAT and attendance in plain numbers your accountant will like.
- Daily takings by payment type and till
- VAT summaries ready for your return
- Attendance and capacity use by activity
- Membership and retail reports, plus a full ledger export
Emails that arrive
Confirmations, receipts and member emails sent in your venue’s name.
- Booking confirmations with e-tickets
- Receipts and gift card emails
- Membership welcome and renewal emails
- Sent through Resend for reliable delivery
And the things you only notice when they’re missing
-
Works on any device
Tills, check-in and kiosks run in the browser on tablets, laptops and touchscreens.
-
Staff accounts and PINs
Give each team member their own login and a quick PIN for the till, with roles for managers.
-
Retail and café
Products, stock groups and modifiers, sold alongside admissions in the same basket.
-
Private by design
Each venue’s data is kept separate, encrypted in transit and backed up every day.
Ready to run your venue on one system?
Try Cove Flow free for 30 days. No card needed to start.